Reviews for Roofing, Siding, & Windows in Rhode Island & Dartmouth, Massachusetts
Below, you’ll also find a few excerpts from the masses of handwritten letters we’ve received over the years from happy homeowners. Notice the common thread among them:
- People wrote about getting more than they expected.
- Many returned to Marshalls for project after project.
- The relationship is personal. Customers wrote as much about the caring and commitment of our people as they did about the company.
Siding, Roofing, Windows
“David, just a quick memo to thank you and your company for one of the most qualitative and professional construction projects ever completed in my lifetime. From the day I met you, I had an inclination that you were different than any other contractor I had ever worked with in my past. You presented a level of confidence that became a reality once we started on our roof. Your constant follow-up to detail and suggestions had made our residence one of the most attractive homes in our neighborhood. The roof is a perfect match to the quality vinyl siding we selected. The overall performance was first class, from the daily cleaning up to the last finished nail that was set on our beautiful bay window. We would be proud if you use this memo as a reference to the best contractor we ever dealt with and the quality of work that was completed.”
– John and Liz DeLeo of South Dartmouth
Siding, Gutters, Storm Doors
“During the first week of work I was present each day to observe first-hand and converse with the crew as they transformed my house from a black and white, weather-worn, leaky, and otherwise non-descript single level Ranch, into a sharp, clean and neat, crisp-looking, and virtually new home. Throughout the whole process, the crew identified any problem areas, suggested corrective actions and ensured that there were NO SURPRISES. As a former U.S. Army officer, had I had to provide an evaluation of work performance, superlatives such as Attention to detail; No-nonsense approach; Prompt and timely work schedule; Positive attitude; and Master craftsmen would all have been part of the evaluation. In closing, I want to say that the vinyl siding job done by Marshall Building & Remodeling set a new standard for quality, excellence, and return value for my money.”
– Robert Hehl of Portsmouth
Siding, Trim, Windows
“Dave, my husband and I want to thank you for the superb job you did on our home. From our first meeting, we knew that you were a very different type of contractor. We can see why your policy of payment after the job is completed works: You know your products inside-out, and they are of such superior quality that they practically sell themselves. That, combined with skilled craftsmen, is truly the winning combination.
What began as a replacement of two inferior windows, turned into an entire ‘facelift’ for our 100-year-old home. We are now the proud and happy owners of 27 efficient, tinted, triple-paned and noise-deadening Harvey windows. They are easy to operate, and it only takes one person to clean them on both sides. Amazing! The shutters that you suggested were just the ‘icing on the cake.'”
Since we live in a high traffic area, and are subjected to a great deal of wind as well, those particular windows were a great choice! We are now cooler in the summer and much warmer in the winter. In addition, the noise level from the highway has been substantially reduced.
Our decision to continue the improvements with new, gray, shingle-like siding, along with the white aluminum window and soffit trim, now gives us a snug, totally maintenance-free exterior… impervious to the wind and salt water. Naturally, that has translated into a noticeable savings over the past year alone.
The head of the crew that worked here can only be referred to as a master craftsman. I know that you allowed him to make certain changes that were not actually planned (at no extra charge), which resulted in a job beyond all of our expectations.
Although our two unattached buildings have cedar shingles painted to match the main house, it is difficult to detect any difference, and the matching trim ties the three buildings together. We are still in awe of the whole look and have received many compliments.
Three cheers to the ‘Marshall Artists!'”
– Ron and Carold De Yoe of Newport
Siding, Trim, Shutters, Gutters
“Thank you and your great crew for the beautiful job they did on the house. I am very pleased with it. It looks even better than I had expected; everyone comments on the barn red color. I made the right choice in choosing red. Thanks again.”
– Ruthie Cote of Portsmouth
“As you predicted, we are very pleased with the vinyl siding job. It is a real pleasure to drive in and not see peeling paint! The color match is great also. The installer not only did a great job, but also was nice, and easy to work with. He is a great reflection on your company. We would be very happy to use Marshall?s again in the future, and feel very comfortable recommending you.”
– Carol and Jerry Queenan of Seekonk
“Tom, your recommendations for materials, design and color were all top quality choices. Sean and his crew did a beautiful job with the carpentry and attention to detail. You and everyone from your company (including your receptionist, Judy) were a pleasure to work with and all were attentive to being sure that I was 100% satisfied.”
– Toni Motta of Cumberland
Siding, Trim, Roofing, Gutters
“We would like to thank you for transforming our house from an idea to a reality. It is a pleasure to see the quality and pride you show with your workmanship – something that is difficult to find these days. We are very fortunate to have had you do this project for us.”
– Lynne and Rick Viggiano of Tiverton
Siding, Trim, Roofing, Windows, Shutters, Gutters
“Dave Marshall came out two or three times, and a lot of people would not do that. You don’t pay Marshall’s anything until the job is complete. We would refer them in a heartbeat!”
– Kim and David Ferreira of Seekonk
Siding, Roofing, Shutters, Door
“Things went very smoothly. We knew what we wanted from the start and the Marshalls were great to work with. Tom and Dave Marshall take the personal approach when they work for their customers, and that means taking time beforehand to ensure that plans are discussed thoroughly.”
– Anita and Jean Lamoureux of Seekonk
“They are a great organization. I have heard about their reputation over the years. Tom was great, he came out, and he looked at everything and told us what the job would cost. Everything was done in three weeks.”
– Mike Marciszyn of Riverside
“We contacted a few contractors and Doug Ferreira’s family raved about the quality of work completed by Tom Marshall and his crew. To my surprise, despite unforeseen problems including rot from carpenter ants and a few other surprises, the project was completed on schedule, at the quoted price. Tricia was especially pleased with the cleanliness and workmanship of the crew.”
– John and Tricia Couture of Somerset, MA
Siding, Windows, Gutters, Boardwalk Decking
“We love the appearance of our “new” house! Someone once told us that laborers work with their hands; craftsmen work with their hands and their heads; artists work with their hands, heads, and hearts. We believe that you gentlemen fit into the third category.”
– Earl and Kris Dunlap of Riverside
“Thank you so much for making my house look so beautiful. I find myself driving around the block to admire its beauty. It’s the best looking in the neighborhood. Your crew was superb and very professional.”
– Eleanor Smith
“I am the 4th generation in my family to use Marshall Building & Remodeling. Since buying my house in 2010, Marshall has worked on my roof and replaced a bay window, basement windows and bedroom windows. Tom still shares with me the story of my great grandfather climbing the ladder and getting on the roof and instructing the guys how to do it right (my great grandfather was an accountant, not in construction!). Earlier today I noticed a small water stain on my ceiling. Within an hour, Jeff was here to assess the situation (due to the blizzard) and they are ready to get to work on it soon. You will not find a more personable, knowledgeable and cost friendly professional group than the Marshall team.”
– Jay Midwood