Tips for Choosing a Contractor

Choosing a contractor can be an intimidating and, at times, daunting task. Most companies offer the same products and promise the same results. So how do you choose?

We agree with Consumer Reports that referrals and recommendations are the best way to find a good contractor. Referrals are the mainstay of our business, because we work hard to satisfy each customer and word spreads.

But what if you don’t know anyone who’s had work done to their homes and you can’t find any referrals?

There are great resources online, like Angie’s List (where we maintain an A rating in all categories) and the Better Business Bureau, where people are able to leave feedback about their experiences with contractors. This is likely more trustworthy than reading a company’s reviews on its own website, because those can be fabricated.

We suggest people ask around, look at sites like Angie’s List, check out company websites, and then meet with to 2-3 companies before making a purchase. When meeting with a roofing, siding, or window company, here are a few tips from Consumer Reports to keep you and your wallet safe:

Spotting a questionable contractor…

A warning signal should sound in your head if you encounter any of the following:

• A contractor who makes unsolicited phone calls or visits. Be especially wary of people who offer a bargain price, claiming that they’re doing a job in the neighborhood and have leftover materials.
• A contractor whose address can’t be verified, who uses only a post office box, or who has only an answering service and no separate listing in the telephone book.
• A contractor who isn’t affiliated with any recognized trade association.
• License or insurance information you can’t verify.
• A contractor who can’t (or won’t) provide references for similar jobs in your area.
• The promise of a hefty discount—but no mention of the total cost of the job.
• The promise of a deep discount if the contractor uses your home as a “demo.”
• High-pressure sales tactics or threats to rescind a special price if you don’t sign on the spot.
• A contractor who tries to scare you into signing a contract by claiming that your house puts you at peril (i.e., “Your electrical wiring could start a fire if it isn’t replaced.”)

If you find you need to replace an old roof, upgrade your windows or doors, or replace your home’s siding, we’re here to answer your questions and help you protect your home for the future.

We’re ready to help you get started with your project!

For a free estimate and consultation for your roofing, siding, or windows, call us at 401-438-1499 or email info@marshallbr.com.